Terms & conditions

Welcome to Venture Tea. By accessing and using our website or purchasing products from us, you agree to the following Terms and Conditions. Please take a moment to review them carefully.

Website Usage

• You must be 18 years or older to use our platform or place an order.
• It is your responsibility to ensure the security of your account details, such as usernames and passwords.
• All information provided during registration and checkout must be accurate and up to date.
• Any misuse of the website, including unlawful or unauthorized activities, is strictly prohibited.

Product Details and Pricing

• We aim to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur, and we reserve the right to correct them.
• Prices may change without prior notice. Promotions and discounts are time-sensitive and may include additional terms.

Orders and Payment

• Placing an order on our website represents an offer to purchase our products.
• We may cancel or decline orders at our discretion due to product availability, pricing errors, or suspected fraudulent activity.
• All payments must be valid and authorized. You agree to allow us to charge the full order amount, including applicable taxes and shipping fees, to your selected payment method.
• Payments are securely processed by trusted third-party providers, and we do not store complete payment details.

Shipping and Delivery

• We strive to ship and deliver your orders as quickly as possible.
• Delivery timelines are estimates and can vary depending on your location and external circumstances.

Returns and Refunds

• Our Returns and Refund Policy outlines the process and eligibility criteria for product returns and refunds. Please refer to this section on our website for more details.

Intellectual Property

• All content on this website, including images, text, logos, and designs, is the exclusive property of Venture Tea or its licensors.
• You may not copy, distribute, or modify any content without prior written consent.

Limitation of Liability

• Venture Tea and its affiliates shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• We do not guarantee that all product details or website functions will be error-free or uninterrupted.

Policy Updates

We reserve the right to modify or update these Terms and Conditions without prior notice. It is your responsibility to stay informed of any changes.

Thank you for choosing Venture Tea. We are committed to providing you with high-quality tea and exceptional service!